How can Knowledge Articles be secured within a system?

Knowledge Articles can be secured within a system through a combination of methods, including User Criteria, Domain Separation, Role, and Publishing Workflows. This multifaceted approach ensures that access and visibility of Knowledge Articles are appropriately controlled based on different parameters.

User Criteria allows for the specification of which users or groups can view certain articles based on defined conditions, such as user attributes or other contextual factors. Domain Separation enables the isolation of data within the system, ensuring that users only have access to the Knowledge Articles relevant to their domain. Roles establish permissions at a more granular level, dictating what actions users can perform on the articles, such as viewing, editing, or publishing. Finally, Publishing Workflows control the lifecycle of a Knowledge Article, ensuring that only approved content is made accessible to end users.

This integrated approach provides a robust security framework that accommodates various user needs while maintaining the integrity and security of Knowledge Articles throughout their lifecycle.