Certified Implementation Specialist (CIS) Service Provider Practice Exam

Question: 1 / 400

Name a key deliverable during the planning phase of service implementation.

A comprehensive budget report

A detailed project plan outlining timelines, resources, and responsibilities

A detailed project plan outlining timelines, resources, and responsibilities is a crucial deliverable during the planning phase of service implementation because it serves as the foundational framework for managing the execution of the project. This plan provides clear direction by detailing the scope of the project, identifying the necessary resources, defining roles and responsibilities, and establishing a timeline for each phase of implementation.

Having this structured approach ensures that all stakeholders are aligned and aware of their contributions towards the project objectives. Additionally, it helps in identifying potential risks and bottlenecks early, allowing for proactive management throughout the implementation process. This comprehensive overview is essential for tracking progress and making informed decisions, ultimately leading to better outcomes in the service implementation.

In contrast, while a comprehensive budget report, a list of potential clients, and a marketing strategy are important elements of business operations, they do not provide the necessary structure and detail needed specifically for guiding the implementation phase.

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A list of potential clients

A marketing strategy for services

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