Can a user assigned the ITIL role in one domain have no roles but only self-service status in another domain?

Prepare for the Certified Implementation Specialist (CIS) Service Provider Exam. Use flashcards and multiple choice questions with insights and explanations. Enhance your readiness for success!

The correct answer is that it is possible for a user assigned the ITIL role in one domain to have no roles but only self-service status in another domain. This situation occurs because roles and permissions can be configured independently across different domains within a system. The ITIL role, which provides specific access and capabilities related to IT Service Management practices, does not automatically carry over to other domains unless explicitly configured to do so.

In addition, the concept of self-service status allows users to perform limited actions or access specific functionalities without having full roles assigned. This flexibility in role assignment allows organizations to tailor user access based on the needs of different domains or departments, supporting security and operational requirements.

While it's true that domain configuration settings play a role in defining access controls, it is not a blanket rule that the ITIL role is accessible in all domains, making the other choices less accurate in this context.

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